Merchant resources

Changelog

Last updated: August 31, 2026

Product updates for PrepKingz Shipping. Entries describe what merchants and warehouse operators can see and use in the portal.

August 31, 2026

Public Shopify Partners resource pages are live for app listing review: screencast, FAQ, tutorial, and app docs.
Watch the silent walkthrough of merchant and customer flows on the screencast page.
Browse setup and day-to-day guidance in the Shopify app docs and FAQ.
Privacy commitments for merchants remain on the privacy page.

Warehouse desk can purchase shipping labels for a full production wave in one batch.
During batch label purchase, the prepaid CAD wallet can top up automatically when balance runs low so the wave can finish without stopping mid-run.
Multi-client warehouse dashboard shows open work across merchants in one operator view.
Exception lane surfaces orders that need attention (address, customs, or pack issues) separately from the main pick/pack flow.
Operator and admin roles separate day-to-day desk work from account and billing controls.
eBay Fulfilled by Merchant connector brings eBay orders into the same desk; Amazon FBM orders arrive via Veeqo using a platform key and channel mapping.

Public API v1 is available with live and test keys (`pkz_live_` / `pkz_test_`). See the API docs for endpoints and authentication.
Merchants and operators can submit bug reports from the portal so issues reach the PrepKingz team with context.
Global tracking scan lets staff look up a shipment by tracking number across clients from one place.
Shopify tenant access is fail-closed: requests without a verified shop context are rejected.
Sandbox tracking events never push fulfillment updates to Shopify, so test scans stay out of live store orders.

Sign in with Google is available alongside email and password login.
Password reset flow lets you set a new password from a secure email link.
Unverified accounts can resend the verification email from login without contacting support.

Shopify sync repair restores missing customs columns so international labels can quote and purchase correctly.
Frozen warehouse order items no longer overwrite pack-ready lines during a Shopify re-sync mid-fulfillment.
Ship-from name on labels and channel fulfillments uses the configured warehouse identity consistently.

Shopify OAuth connects each merchant tenant to their own shop, with a dedicated fulfillment service location for PrepKingz Shipping.
Mandatory Shopify privacy webhooks are registered for customer and shop data requests; details are in the privacy policy.
Prepaid CAD wallet funds label purchases through Stripe checkout before you buy rates.
Hybrid rate shopping compares Canada Post, UPS, and FedEx quotes so you can pick the service that fits each order.
Pick and pack desk walks warehouse staff from pick list through packing and label handoff for PrepKingz fulfillment.